State of Confusion- Charlotte

CAJ 4 months ago

Visited last week and won’t be back. There’s No Parking and not all service is great service. Meghan: 10/10 - she’s a sweetheart, knows the menu, and is truly genuine. She definitely made us feel welcome. Darnell: 10/10 - An amazing manager! Very personable, enthusiastic, and professional. He greeted us walking inside, when we exited and even stopped by our table. Tia: 3/10 - we waited 2-1/2 hours to be seated— (this is not an exaggeration).we asked about the “no parking” sign and Tia said “ idk” but The young black man, Josh, immediately told us parking options but she just pushed him out the way when she came back and made us wait outside. Darnell, Josh, and Meghan all answered our questions throughout the night about parking and my husband believes they saved us a $500 ticket. As several cars were booed and ticked. Hannah: 0/10 - No manager should be yelling at their employees in the main dining area of the restaurant. She yelled at that young man and I believe it was truly to embarrass him. He was all over the place working and my heart hurt for him but he held his professionalism very well. I’ve seen her 2x from when I came with my job and she always looked dirty and angry at work. I believe if you hate your job, go somewhere else. The whole restaurant literally stopped when she yelled at him. Josh : 10/10 Josh saw us still waiting and he immediately tried to seat us outside. He adjusted the heaters for our grandma to sit close to and still fit at the table. He was respectful and kind and seem to doing most of the work from bussing tables, to seating people, to doing work on the iPad around the restaurant. I feel sorry that she treated you this way and attest to you needing a raise. He truly was the highlight of our night. My grandma said he’s in good hands with Darnell as we left out the restaurant. The food wasn’t that great but we tried something new. I usually get the burger but it was a little too raw and by this time it was so late we didn’t complain but we did tell Darnell we would leave a review

Amanda Ball 2 months ago

We had an outstanding experience at State of Confusion for Sunday brunch. Our waiter Jay was a 10/10. He was so personable, helpful, and knowledgeable about the menu. Our food arrived hot, fresh, and beautifully plated. The $15 mimosa carafes are fantastic, such a great deal. The atmosphere is open and bright. The manager is also fantastic. 10/10

Charli Virginia 3 months ago

Today was our first time visiting and it won’t be our last. Based on popular recommendations, we opted to try this place out! The parking lot isn’t big, but we were able to find parking. The establishment is quite big, with inside, outside and rooftop seating. There were also games to play on the patio for families. Super fun! Upon being greeted, we were welcomed happily. Once being sat, it took 15 minutes for anybody to come to our table and acknowledge us. Mind you, several staff members walked past, yet, we were ignored. Once we ordered, we were given the bottle of water with no glasses. Our server, however, was friendly and helped us figure out what we wanted to order. From there on out…. 10/10! The not-so-great beginning of our experience was completely turned around once we bit into our Tuna Tacos! They were incredible from start to finish. There were layers of different flavors textures; sweet with heat, crunchy and soft. 🔥🤯 Our Agua Frescas were delish! And being given a refill was top notch! The alligator bites were cooked perfectly. The cheeseburger empanadas were delivered in a tender and flaky crust which couldn’t have been anymore perfect. The ceviche was crispy, cold, light and packed with flavor. It was also beautifully plated. Unfortunately, we sent back the confusion potatoes for being cold and undercooked. Our fries were also delivered at room temperature and were very soggy. We would not order either of these side dishes again. We tried the cheesecake as well as the chocolate pie. The cheesecake was awesome; though it appeared half was missing upon delivery. The chocolate pie was rich and layered with a cold fudge middle. If you’ve not visited, you’re missing out.

Stephanie Spainhour 6 months ago

Our group of 8 got to try such a variety of foods today! My first taste of ceviche was the sampler. Mexican version was my top favorite but all were amazing! I loved the confused potatoes (such wonderful flavors). The desserts were gone so quickly (even with full bellies! The cheesecake and beignets were just oh my delicious! Definitely going back.

Kathryn Stack 3 weeks ago

We had the most amazing experience renting a private space at State of Confusion for a rehearsal dinner. Grazi was incredibly helpful, kind, and wonderful to work with leading up to the event, and the staff was fantastic the day of. A special shoutout to Jay, our bartender, who was fun, friendly, and provided amazing service all night. From the price, to the food, to the service, everything was wonderful. I cannot recommend enough!!